We at NootroMeds are faithful and provide safe and secured offers to our customers. We believe in ensuring the safety of the business dealings from the third party. Below are some privacy policies as per the health services and products offered.
NootroMeds is committed to keeping the privacy of all customer information. The billing details and orders information are secure with us. We follow stringent and strict security guidelines. We do not share our customer details such as e-mail address, contact number, mailing address, and credit card with a third party. In addition to this, the information is safeguarded using an advanced SSL technology.
As we have confidence in delivering quality products; we also believe in taking absolute care of all the dealings and purchases. Once you put in the above details to purchase a product from us, the information is not revealed and secrecy is maintained.
NootroMeds.com does not believe in bombarding your inbox with irrelevant emails. We understand the importance of your precious time and so spamming your email account is not our way of functioning. We send you emails or make calls to keep you updated on the products and services we have on offer for you only after you accept our promotional letters.
The time period for processing is 24hrs once the order is placed. Saturdays and Sundays are when the customers can place their orders along with public holidays. But, the shipping will begin on the next day only. Once the product is dispatched for shipment, customers get a confirmation via email and a tracking code is sent to them along with the product details. Two options are available to the customers, one is post registered and another is EMS express shipment.
The post registered one takes 12-15 business days to deliver while the EMS express (trackable) requires 8-10 business days. We believe in treating our customers fairly and fulfill the promises we make. You just have to make your order and the rest assured is our concern. But said that, if the order is not made available to you in the stipulated time due to fault from our side, you are eligible for a refund as per our refund policy. We have mastered the art when it comes to shipping across the globe with satisfied customers. The only concern for you must be providing a proper address for shipment.
Here are some of the points with which we ship the products and do an ideal delivery to our customers on time,
- A tracking code is provided with every product and sent to the customers via email. The ordered products can be tracked with this code.
- The Physical address is compulsory for shipment of products. P.O numbers is not considered a valid address and we have stringent rules regarding that
- Orders which are above $200 will be sent by express shipment and will be free of any extra charge.
- We shall not take any responsibility for shipping to the wrong address, thus making the customers more cautious about the address which they feed.
- The products will not be dispatched until receiving a final verification from the client. A confirmation email is sent to you once the products are being dispatched from our side.
- Our clients can contact us by either by email or call on the toll-free number.
Our central focus is on quality assistance and service at NootroMeds.com. The confidence and awareness we have in us have led us to bring cash back and various other beneficiary discount options for our respectable customers. In order to maintain transparency for all the dealings, here are few of the refund offers:
To start with, 100% cash back is the one which was introduced on our site. If the products you ordered has not reached you on time or if it is in an affected state, this criterion is eligible.
We reship the items too, but that will happen when you do not like the item or when you have received a wrong item. This refund policy must also be applicable to the time when the ordered product is shipped to you in a damaged form.
If whenever the above situation comes or if you want to replace the product, then do not get stressed. You just need to make a call to our customer support team and request a reshipment. The reshipping will be free of charge without charging the fees for shipment or the product price. We offer complete assistance to you in every scenario. But if the address provided by you is not valid then you shall be not provided with the assistance and customers must provide a valid address and information for our complete help.
Reship If your request meets the above refund criteria, then the product will be reshipped.
NootroMeds has a variety of products which can be ordered irrespective of the gender online. All our medications provided are FDA approved. An important disclaimer here is:
You should be 18 years old or more, to order the medications online from us.
NootroMeds is just an online distributor of medicines and not a manufacturer. We strongly advise you that first take your prescription from a doctor and then purchase your medication from us. Offering best and right medicines is our only concern. NootroMeds does not take the responsibility for dosage/application or dosage of a medicine. We do not take any responsibility for diagnosing and any effects of medicines
We take care in giving you the right medicine of the right dosage ordered online. The medicines will be available to you in the right form as ordered online. If any medications get damaged during the shipping process, we don’t take the responsibility.
You are very much valuable to us! The order information, personal billing details etc are all kept secret from an employee or even a third party, thus proving our commitment towards our customers. The business dealings are all kept discreet.
At NootroMeds the availability of products and its prices are subject to change without notice. The order can be changed or canceled within 24hrs of placing an order. But, if the order has been already shipped, cancellation of existing order or a replacement of the order is not possible. You have to just provide the correct details for the product to be delivered on time and customers shall take extra caution while feeding the address. Non-delivery, product return or wrong packaging losses will not be incurred by us and we do not take any responsibility for it.
The refund policies shared beyond this disclaimer will not be entertained.